This course is the very first of its kind. Crew Resource Management, as it is commonly known, has not changed for over two decades. CRM was developed from western cultures and does not take into account the cultural differences and learning styles of other cultures. The Cross-Culture Threat and Error Management Techniques course is adapted to account for the specific cultural and historical norms of students in attendance. Through this, the course is made more meaningful and relevant to students and more beneficial to airline operations and safety.

Program Objectives by Jeppesen

• This course employs the latest human factors data and findings from researchers at the University of Texas at Austin.
• This innovative course in human factors sets a new standard for airline, corporate and military cockpit leadership, crew coordination, and communication.
• The course improves crew awareness, giving pilots practical tools and techniques for identifying threats, managing errors as they occur and anticipating errors as they occur and anticipating errors prior to their occurrence. Its focus is on preventative measures that avert errors.

Successful graduate will receive :

• Comprehensive package of training and reference materials;
• Charts, maps and navigational information;
• Jeppesen Academy organizer;
• Certificate jointly issued by Mil-Com Aerospace Training Center and Jeppesen

• 2 Years experience in a Flight Operations, Airlines, Civil Aviation environment;
• Flight Crew member in an air transportation;
• Dispatcher Managers;
• Representatives of Civil Aviation Regulatory bodies