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H11 Human Factors and Error Management (3 Days)


Course Description Maintenance errors cost the aviation industry millions of dollars every year in injuries, delays, cancellations and ground damage incidents. The causes of maintenance errors are complex. The aviation maintenance environment is an intricate system with many opportunities for mistakes: poor communication, fatigue and faulty work processes are among few factors to contribute to the problem. The H11 course not only increase awareness of the importance of human factor and error management, it also aims to assist in designing strategies to reduce them.

Program Objectives
  • Understand the principles of human factor and error management
  • Learn about social psychology and other factors like the physical environment, communication and work hazards that affects performance
Who Should Attend
  • Engine and airframe technicians
  • Electrical and instrumentation technicians
  • Licensed aircraft engineers/ trainee licensed aircraft engineers
Upon Completion The candidate will be prepared to sit for the CAAS H11 Examination.
Entry Requirements At least NTC 3/2 or GCE N/O level academic qualifications with a pass in English, Mathematics and Science
Course Duration3 Training days
Class SizeMax 20 Students
Course Fees Kindly contact our Training Center for course fees
SDF SubsidyApplicable ( Subject to Eligibility )
Scheduled DatesKindly contact our Training Center for scheduled dates





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